FSL-201 exam has grabbed the interest of IT students with its rising need and importance in the field. In spite of being a hard core IT exam, it can easily be passed with the help of FSL-201 dumps material.This highly demanded and results-producing authentic dumps material can be obtained from Exam4help.com. When you will prepare under the guidance of veterans by using additional facilitating services, your certification is stamped with success.
As a favor to our students, we have availed free of cost demo version for quick quality check before going forward. You get here trust, find satisfaction and meet your success with expertly verified FSL-201 questions answer. You can download PDF study guide right now at very cheap and attractive price and pursue your career with fast pace. Further, it is the place where you get money back guarantee in case of, though not expected, unfortunate happening and you fail to get your desired result in your final exam. In short, you are promised for definite success with student-friendly preparatory solutions. Just join our hands and leap for your successful career.
Universal Containers wants to track how much time each Technician is actively working each day. Which two data elements should be captured in order to calculate percentage of time spend actively working.
A. Technician hours at client location.
B. Technician work orders completed
C. Technician hours traveling
D. Technician hours per day.
ANSWER : A, D
Universal Containers (UC) wants to better understand their service business and Field Service Technician terms' schedules. A Consultant suggested UC start to forecast and plan. Which two abilities does forecasting and planning provide?
A. Proactively adjust Service Contracts.
B. More accurately assign Work Orders based on skills.
C. Proactively adjust to address demand fluctuations.
D. More consistently meet customer response times.
ANSWER : B, C
Universal Containers would like to provide Field Service Technicians the ability to capture details and customer approval on completed work so that the details can be compiled and sent to the customer electronically. What should a Consultant recommend to meet this requirement?
A. Create a Process Builder to generate a report.
B. Create a custom report.
C. Use the standard Service Report
D. Use the standard Work Order email template.
ANSWER : C
Universal Containers needs to implement a way to track all internal and external work associated with an inbound contact center request. How should a Consultant recommend tracking the work?
A. Parent/Child Work Orders
B. Cases Only
C. Cases and Work Orders
D. Work Orders only
ANSWER : A
Universal Containers is implementing Field Service Lightning in multiple European Countries, where pricing varies by product. Which two options should a Consultant recommend when considering the setup and configuration of Price Books?
A. Utilize Standard Global Service Price Book Entries.
B. Utilize multiple country-specific Price Books.
C. Utilize country-specific Price Book Entries.
D. Utilize the standard Salesforce Price Book.
ANSWER : D