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When case assignment rules are being setup, cases can be assigned to whom? (2 answers)
A. Queue
B. User
C. Case Team
D. Contact
ANSWER : A,B
Where can the multilingual solution search feature be enabled? (2 answers)
A. Public knowledge base
B. Solution tab search
C. Self-service portal
D. Salesforce content
ANSWER : A,C
When importing data, what happens if some records do NOT met the data validation criteria?
A. Import process ignores the data validation criteria
B. Import process aborts when it encounters the first invalid record
C. Import process fails only for the records with invalid data.
D. Import process requires user authorization to import the invalid records
ANSWER : C
Which Option is available when using the process visualizer? (2 answers)
A. Share annotated approval process diagrams
B. View approval processes as a flow chart
C. Add approval steps from the process visualizer
D. Edit the criteria used to trigger the approval process
ANSWER : A,B
Which statement about the products and price books is true? (2 answers)
A. A product can have a different list price in different price books
B. A standard and list price for product can be listed in multiple currencies
C. Products without a price are automatically added to the standard price book
D. Price Books that contain assets cannot contain products.
ANSWER : A,B