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Rollup summary can be created for
A. Master-detail relationship
B. Lookup relationship
C. Both of above
ANSWER : A
Escalation Rules and Auto-Response Rules are available only for cases.
A. True
B. False
ANSWER : B
'Status' is a picklist of the Account object having value 'Open' or 'Closed'. It is possible to create a sharing rule to share only those Accounts whose 'Status' is 'Open'.
A. True
B. False
ANSWER : B
Users or contacts can be added to the ‘Account Team’ of an account.
A. True
B. False
ANSWER : B
If a submitted record meets entry criteria of multiple approval processes, then which approval process will it enter?
A. The first one
B. Randomly chosen one
C. Each one of them one after the other
ANSWER : A