• Salesforce Advanced-Administrator Dumps

Salesforce Advanced-Administrator Dumps

Salesforce Certified Advanced Administrator (WI23)

    EXAM CODE : Advanced-Administrator

    UPDATION DATE : 2023-03-30





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Sample Questions

Question 1

The inside sales manager at Universal Containers wants to be able to report on how long
have a Lead Status of "Open" before the statuschanges to another value. Additionally, the
team has requested the status value be changed with fewer clicks. What should the
administrator do to meet this requirement?

A. Use a workflow rule that sends an email when the Lead Status is changed and an
approval process to update the status. 

B. Use a formula field to calculate the difference between the current and created data
when the status changes through inline editing. 

C. Turn on field history tracking for the lead status field and create a reportbased on that

D. Use a quick action to change the status value and a workflow rule to update a date field. 


Question 2

An administrator is setting up Salesforce Knowledge and wants to implement an easy way
for agents to create new articles from multiple objects.
Which two options could the administrator do to meet this requirement?
Choose2 answers

A. Create a custom quick action for each object. 

B. Add the New Article global action to required page layouts. 

C. Deploy a screen-based flow from the home page. 

D. Use the Service Setup Assistant to Configure Knowledge. 


Question 3

Universal Containers has a requirement to report on opportunities where the probability has
dropped beneath 50%. The administrator has created a custom checkbox as a
way to identify these records.
What else should the administrator do to meet this requirement? * (1 Point)

A. Enable field history tracking on the field and include the history in the report filter 

B. Create an approval process that submits the opportunity for approval when the custom
checkbox is true 

C. Create a workflow rule that updates the field when the probability drops below 50% 

D. Build avalidation rule that displays an error 


Question 4

what type of data can be migrated between environments using change sets?
choose 2

A. Custom fields(100%) 

B. Email templates.(100%) 

C. standard field picklist values. 

D. Account team roles. 


Question 5

how can an administrator use the service cloud console to increase the efficiency of
support users? choose 3

A. configure it to manage chatter answers cases and live agent chat conversations. 

B. customize the softphone to provide a screen pop-up on incoming support calls. 

C. configure the idea themes page layout with buttons and links to case detail information 

D. enable the service cloud console application in salesforce communities. 

E. use publisher actions in case feed to combine the publisher extension menus in a single row.