EXAM CODE : ITIL-4-Foundation UPDATION DATE : 2023-03-20 TOTAL QUESTIONS : 503 UPDATES : UPTO 3 MONTHS GUARANTEE : 100% PASSING GUARANTEE
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Which is a key requirement for a successful service level agreement?
ANSWER : B
Identify the missing word in the following sentence. A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific [?] and risks.
ANSWER : D
ANSWER : D
Which guiding principle recommends using the minimum number of steps necessary to achieve an objective?
ANSWER : C
Which is a key consideration for the guiding principle 'keep it simple and practical'?
ANSWER : C
