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A. Reducing travel expenses and enhancing productivity
B. Reducing application's response time to streamline transactions and getting better customer and employee satisfaction
C. Reducing project risk
D. Improving green brand awareness
ANSWER : C
E. gate keeper
F. decision makers
ANSWER : D,E,F
A. Gain credibility with the customer to establish them as an advocate
B. Establish yourself as a trusted advisor.
C. Continue to effectively develop your relationship with the customer.
D. Understand the customer and their critical needs.
ANSWER : B
A. Understand the current state of their network infrastructure so that you can advise them how the latest technology developments will be incorporated into a refresh of the infrastructure.
B. Understand what business drivers are impacting their market place.
C. Understand the current state of their network infrastructure so that you can describe a plan to refresh the infrastructure.
D. Provide the customer with the latest technology developments so that they understand how can you help them.
ANSWER : B
A. metrics and measurement
B. project management milestones
C. specific timeframe and milestones
D. communication procedures
ANSWER : A,C